PRIVACY POLICY
Last updated May 18, 2025
This Privacy Notice for Overtime Sports Physical Therapy and Performance LLC ("we,"
"us," or "our"), describes how and why we might access, collect, store,
use, and/or share ("process") your personal
information when you use our services ("Services"), including
when you:
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices.
We are responsible for making decisions about how your personal
information is processed. If you do not agree with our policies
and practices, please do not use our Services. If you still have any questions
or concerns, please contact us at info@overtimesportspt.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice,
but you can find out more details about any of these topics
by clicking the link following each key point or by using
our
table of contents
below to find the section you are looking for.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and
the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information?
Some of the information may be considered "special" or "sensitive" in certain jurisdictions,
for example your racial or ethnic origins, sexual orientation, and religious
beliefs. We do not process
sensitive personal information.
Do we collect any information from third parties? We do not collect any information
from third parties.
How do we process your information? We process your
information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason to
do so. Learn more about
how we process your information.
How do we keep your information safe? We have adequate
organizational and technical processes
and procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain
rights regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to
exercise your rights is by submitting a
data subject access request, or by contacting us. We will
consider and act upon any request in accordance with applicable data
protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you
provide to us.
We collect personal information that you voluntarily provide to
us when you express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal
information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include
the following:
Sensitive Information. We do not process sensitive
information.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short:Some information — such as your Internet
Protocol (IP) address and/or browser and device
characteristics — is collected automatically
when you visit our Services.
We automatically collect certain information when you visit,
use, or navigate the Services. This information does not reveal
your specific identity (like your name or contact information)
but may include device and usage information, such as your IP
address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country,
location, information about how and when you use our Services,
and other technical information. This information is primarily
needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through
cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record
in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser
type, and settings and information about your activity in the
Services(such as the
date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which
features you use), device event information (such as system
activity, error reports (sometimes called "crash dumps"), and hardware
settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide,
improve, and administer our Services,
communicate with you, for security and fraud
prevention, and to comply with law. We may also
process your information for other purposes with
your consent.
We process your personal information for a variety of
reasons, depending on how you interact with our Services,
including:
- To respond to user inquiries/offer support to users.
We may process your information to respond to your
inquiries and solve any potential issues you might have with
the requested service.
- To deliver targeted advertising to you. We
may process your information to develop and display personalized content and advertising
tailored to your interests, location, and more.
- To post testimonials. We post testimonials on our
Services that may contain personal information.
- To protect our Services. We may process your information
as part of our efforts to keep our Services safe and secure, including
fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing,
and your experience. We may process your information when we believe it is necessary
to identify usage trends, determine the effectiveness of our promotional
campaigns, and to evaluate and improve our Services, products, marketing,
and your experience.
- To determine the effectiveness of our marketing and
promotional campaigns. We may process your information to better understand how to provide
marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations. We may process
your information to comply with our legal obligations, respond to
legal requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in
this section and/or with the following third parties.
We may need to share
your personal information in the following situations:
- Business Transfers. We may share or
transfer your information in connection with, or during
negotiations of, any merger, sale of company assets,
financing, or acquisition of all or a portion of our
business to another company.
- When we use Google Maps Platform APIs. We may share your information with certain Google Maps
Platform APIs (e.g., Google Maps API, Places API).
Google Maps uses GPS, Wi-Fi, and cell towers to
estimate your location. GPS is accurate to about
20 meters, while Wi-Fi and cell towers help
improve accuracy when GPS signals are weak, like
indoors. This data helps Google Maps provide
directions, but it is not always perfectly
precise.
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to
collect and store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with
our Services. Some online tracking technologies help us maintain
the security of our Services,
prevent crashes, fix bugs, save your preferences, and assist
with basic site functions.
We also permit third parties and service providers to use
online tracking technologies on our Services for analytics and
advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or
to send abandoned shopping cart reminders (depending on your
communication preferences). The third parties and service
providers use their technology to provide advertising about
products and services tailored to your interests which may
appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted
advertising, as defined under the applicable laws) under applicable US
state laws, you can opt out of these online tracking technologies by
submitting a request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how
you can refuse certain cookies is set out in our Cookie Notice.Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google
Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy
practices of Google, please visit the Google Privacy & Terms page.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined
in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it
is necessary for the purposes set out in this Privacy Notice,
unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymize such information,
or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will
securely store your personal information and isolate it from
any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a
system of organizational and technical
security measures.
We have implemented appropriate and reasonable technical
and organizational security measures
designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure
your information, no electronic transmission over the Internet
or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will
not be able to defeat our security and improperly collect, access,
steal, or modify your information. Although we will do our best
to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at
any time, depending on your country, province, or state of
residence.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express
and/or implied consent depending on the applicable
law, you have the right to withdraw your consent
at any time. You can withdraw your consent at any
time by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the
lawfulness of the processing before its withdrawal
nor, when applicable
law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing
grounds other than consent.
If you have questions or comments about your privacy
rights, you may email us at info@overtimesportspt.com.
8. CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track ("DNT") feature
or setting you can activate to signal your privacy
preference not to have data about your online browsing
activities monitored and collected. At this stage, no
uniform technology standard for recognizing and implementing
DNT signals has been finalized. As such, we do not currently respond to DNT
browser signals or any other mechanism that
automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you
about that practice in a revised version of this Privacy
Notice.
California law requires us to let you know how we respond
to web browser DNT signals. Because there currently is not
an industry or legal standard for recognizing or honoring DNT signals, we
do not respond to them at this time.
9. DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of Colorado, you may have
the right to request access to and receive details
about the personal information we maintain about you
and how we have processed it, correct inaccuracies,
get a copy of, or delete your personal information.
You may also have the right to withdraw your consent
to our processing of your personal information.
These rights may be limited in some circumstances by
applicable law. More information is provided below.
Categories of Personal Information We Collect
The table below shows the categories of personal
information we have collected in the past twelve (12)
months. The table includes illustrative examples of each
category and does not reflect the personal information
we collect from you. For a comprehensive inventory of
all personal information we process, please refer to the
section "WHAT INFORMATION DO WE COLLECT?"
| Category | Examples | Collected |
|---|
A. Identifiers | Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique personal
identifier, online identifier, Internet
Protocol address, email address, and
account name |
|
We may also collect
other personal
information outside of
these categories through
instances where you
interact with us in
person, online, or by
phone or mail in the
context of:
- Receiving help through
our customer support
channels;
- Participation in
customer surveys or
contests; and
- Facilitation in the
delivery of our Services
and to respond to your
inquiries.
We will use and retain the
collected personal
information as needed to
provide the Services or for:
- Category A - As long as the user
has an account with
us
B. Protected classification
characteristics under state or
federal law | Gender, age, date of birth, race
and ethnicity, national origin,
marital status, and other
demographic data |
|
C. Commercial information | Transaction information,
purchase history, financial
details, and payment information |
|
D. Biometric
information | Fingerprints and
voiceprints |
|
E.
Internet or
other similar
network activity | Browsing
history, search
history, online behavior,
interest data,
and interactions
with our and
other websites,
applications,
systems, and
advertisements |
|
F.
Geolocation
data | Device
location |
|
G.
Audio,
electronic,
sensory,
or
similar
information | Images
and
audio,
video or
call
recordings
created
in
connection
with our
business
activities |
|
H.
Professional
or
employment-related
information | Business
contact
details
in
order
to
provide
you
our
Services
at a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us |
|
I.
Education
Information | Student
records
and
directory
information |
|
J.
Inferences
drawn
from
collected
personal
information | Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics |
NO |
| K.
Sensitive
personal
Information | |
NO
|
Will your information be shared with anyone else?
We may use your personal information for our own business
purposes, such as for undertaking internal research for
technological development and demonstration. This is not
considered to be "selling" of
your personal information.
We have not disclosed, sold, or shared any personal information
to third parties for a business or commercial purpose in the
preceding twelve (12) months. Wewill not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws.
However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law. These rights include:
- Right to know whether or not we are processing your
personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal
data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you
previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal
data if it is used for targeted advertising, the sale of personal data, or
profiling in furtherance of decisions that produce legal or
similarly significant effects ("profiling")
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a
data subject access request, by emailing us
at info@overtimesportspt.com, or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request
on your behalf. We may deny a request from an authorized agent that does not submit
proof that they have been validly authorized to act
on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity
to determine you are the same person about whom we have the
information in our system. We will only use personal information
provided in your request to verify your identity or authority to
make the request. However, if we cannot verify your identity from
the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your
identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent,
we may need to collect additional information to verify your identity
before processing your request and the agent will need to provide a written
and signed permission from you to submit such request on your behalf.Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by
emailing us at info@overtimesportspt.com. We will inform you in writing of
any action taken or not taken in response to the appeal, including a
written explanation of the reasons for the decisions. If your appeal
is denied, you may submit a complaint to your state attorney
general.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice
as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The
updated version will be indicated by an updated "Revised" date at the top of
this Privacy Notice. If we make material changes to this Privacy
Notice, we may notify you either by prominently posting a notice
of such changes or by directly sending you a notification. We encourage
you to review this Privacy Notice frequently to be informed of how
we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this notice, you may email us at info@overtimesportspt.com or
contact us by post at:
Overtime Sports Physical Therapy and
Performance LLC
327 Inverness Dr S
#100
Englewood , CO 80112
United States
12. HOW CAN YOU
REVIEW, UPDATE, OR
DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of
your country or state of residence in the US, you may
have the right to request access
to the personal information we
collect from you, details about
how we have processed it,
correct inaccuracies, or delete
your personal information. You
may also have the right to withdraw your consent to
our processing of your personal
information. These rights may be
limited in some circumstances by
applicable law. To request to
review, update, or delete your
personal information, please fill out and submit a
data subject access
request.